Ben Bodien …

1. is browsing “Automated Phone Systems”

   Seth Godin has some thoughts on the value of automated customer service phone systems. My personal favourite is Virgin Media’s, which seems to route your call to a different centre based on a function of your answers, and the day of the week. Only one call centre is ever able to handle your query - it’s the one that your account number is actually assigned to. Keep trying until you get that one.

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2. is notes that this Rioja makes for excellent wondering-juice
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3. is wondering what's so freaking cool about cucumbers ("cool as a ..")
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4. is wondering if the new loading progress bar on GMail has made the whole thing slower, or if it just seems that way.
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5. is capturing “Gnarled Trunk”
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6. is capturing “Lush Blades”
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7. is has abandoned his quest to get his mother to stop composing HTML emails in Comic Sans MS
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8. is browsing “Web Form Design”

   Luke Wroblewski’s new book on designing web forms comprehensively covers the art and science of laying out the blanks, in every aspect from design and organisation, to validation and inline help text. A fresh addition to the must-have web designer bookshelf.

   a few months ago | comments | permalink
9. is News headline of the year: http://moourl.com/xpfx8 (http://moourl.com/0u88m)
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10. is Finally accustomed to the effects of monitor calibration, and they no longer look too cold. Thanks, Huey Pro!
    a few months ago | comments | permalink